PUAEMR016A - Facilitate community involvement in recovery
Assessor Resource
PUAEMR016A Facilitate community involvement in recovery
Assessment tool
Version 1.0 Issue Date: May 2024
This unit applies to workers involved in middle to senior management of an aspect of disaster recovery.
This unit covers the competency required to support an affected community to develop a strategic approach to its recovery.
This support may include strengthening ongoing community capacity; enhancing the social, economic, environmental and physical infrastructure of the community; and resolving local and external issues hindering recovery.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Prerequisites
Not applicable.
Employability Skills
This unit contains employability skills.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessment must confirm the ability to:
communicate effectively with community members with diverse needs, perspectives and cultural backgrounds
work with community members to develop effective recovery strategies
provide accurate information and advice as necessary
provide links to external networks, expertise and resources as necessary
empower the community to achieve sustainable recovery.
Consistency in performance
Competency should be demonstrated in a range of contexts such as:
throughout the life of a recovery operation
during components of a number of operations.
Context of and specific resources for assessment
Context of assessment
Competency should be assessed supporting community members to develop, implement and evaluate recovery strategies and activities in the workplace or in a simulated workplace environment.
Specific resources for assessment
Access is required to the opportunity to support community members during the recovery process in an actual or simulated emergency situation.
Guidance information for assessment
This unit contains many transferable skills, such as communication, consultation, research and analysis skills that can be applied in the emergency recovery context. Assessors should use formative assessment strategies in a simulated environment to contextualise underpinning knowledge.
Summative assessment may not be possible in a real-world environment and assessors should confirm that simulated environments are sufficiently complex to be realistic.
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This describes the essential skills and knowledge and their level, required for this unit.
liaison, networking with service providers, agencies
project management including planning, budgeting, organising
research skills, project/program evaluation
support multiple agencies and service providers to deal with multiple problems
work independently with limited supervision and as part of a team
work with a broad range of diverse groups in the affected community
work with the media
Required Knowledge
characteristics of common emergency events together with related impacts, recovery needs and issues
community profiling, community development principles and practices
continuous improvement principles
depending on the work role or services provided, specific knowledge of particular groups or issues such as alcohol and other drugs, risk of self harm, common mental health issues (e.g. trauma); cultural and linguistic diversity, Aboriginal and Torres Strait Islander issues; social policy, social action and social change
funding sources and their policies and strategies for encouraging community input and participation
group dynamics
information dissemination, public speaking, using the mass media
principles of negotiation and mediation
relevant legislative/regulatory framework, local/state/territory emergency management arrangements and recovery programs
structure, processes and characteristics of community based organisations
Recovery plans and arrangements may include:
arrangements specified in legislation or regulation
organisational or jurisdictional emergency recovery policies or procedures, including media protocols
existing recovery plans, agreements or memoranda of understanding
local planning regulations, development controls and environmental plans
Stakeholders may include:
staff
client groups
decision makers
members of the public
community groups
industry groups
public and private sector organisations
non-government organisations
elected officials
Networks may include:
business owners
rate payers associations
chambers of commerce
community groups
local organisations directly affected by the emergency
NGOs
Government agencies
Issues and concerns may include:
access to education and training, health services, childcare
access to public information/services for people with different cultural and linguistic backgrounds
apparent rifts in community, social cleavage, isolation, apathy, bereavement
business continuity, economic sustainability
community displacement, lack of housing, loss of infrastructure
damage to built and/or natural environments
increased school absenteeism, domestic violence, child abuse, crime statistics
lack of employment, financial/income support
Recovery strategies may include:
accessing recovery funds, assistance and resources
collection and analysis of information about impacts, needs and issues to inform recovery planning
consideration of locality development model
development of community infrastructure, programs and support
development of self-help processes
empowerment and ongoing support of new leaders
engaging non-represented individuals and groups
initiation of community action, community projects, community planning
keeping families intact
promotion and enhanced accessibility/relevance for existing services to a wider group of people
provision of information for the public and media
working within local frameworks (e.g. local councils, local organisations and business)
Resources may include:
general office equipment
external expertise such as community development workers with relevant recovery experience
funds (including petty cash) and project budget
local intelligence and information
administrative assistance
background information such as:
recovery management plans
literature dealing with program and project development
funding submissions
business/calling cards
directories (local community resources, street, existing local and recovery services)
mobile phone
UHF radio
laptop computer
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Pre-prepared disaster recovery plans and arrangements, manuals and contact lists are located and implemented
Key stakeholders are identified along with their potential interests, sensitivities, dependencies, roles and responsibilities
Community capacity is assessed to identify gaps
Gaps are addressed by cultivating strategic relationships; building alliances with, and between, key individuals and groups; and developing community leaders
Networks, organisations and individuals are routinely provided with opportunities to examine issues and concerns
Opportunities are sought for involvement in community forums and decision making
A variety of communication and consultation strategies is used to provide the community with information in ways that suit their language, literacy and cultural needs
Support is provided to establish effective governance structures
Support is provided with the identification, assessment and prioritising of community needs and goals
Guidance is provided about relevant recovery strategies that will address the community's multiple concerns, needs and aspirations
Support is provided to gather and consider community feedback
Support is provided to negotiate and select appropriate recovery strategies that promote community goals, plans and activities
Support is provided to identify and develop strategies and links for community action
Support is provided to regularly review the committee's strategic approach
Support is provided with identifying and mobilising existing resources
Strategies are suggested for accessing additional resources when required
Resources are acquired using own networks, where appropriate
Support is provided with developing agreed implementation plans
Support is provided to enable community based recovery activities
Self management strategies are employed to ensure own well being
Effectiveness of recovery strategies and activities, adequacy of resources and expenditure is monitored against plans
Variations to implementation plans are suggested to accommodate changed circumstances or to achieve more effective outcomes
Ownership is promoted by keeping stakeholders fully informed about overall recovery progress, specific activities and any variations in recovery strategies or their implementation
Aspects of the recovery process, decisions taken and outcomes relevant to own role are documented accurately in accordance with accountability and audit requirements
Effectiveness of recovery strategies is evaluated and recommendations are made for the conduct of ongoing activities
An agreed departure plan is developed with sufficient lead time
Ongoing community capacity is secured by ensuring recovery plans are current, resources are adequate and structures are self sufficient
Long term sustainability of the community is promoted
Arrangements for transition to mainstream services and sources of indirect support are clearly communicated to all stakeholders
All audit and reporting requirements are completed
Recovery plans and arrangements, manuals and contact lists are located and implemented.
Key stakeholders, their potential interests, sensitivities, dependencies, roles and responsibilities are identified.
Community capacity is assessed to identify gaps.
Gaps are addressed by cultivating strategic relationships; building alliances with, and between, key individuals and groups; and developing community leaders.
Networks, organisations and individuals are routinely provided with opportunities to examine issues and concerns.
Opportunities are sought for involvement in community forums and decision making.
A variety of communication and consultation methods is used to provide the community with information in ways that suit their language, literacy and cultural needs.
Support is provided to establish effective governance structures.
Support is provided with the identification, assessment and prioritising of community needs and goals.
Guidance is provided about relevant recovery strategies that will address the community’s multiple concerns, needs and aspirations.
Support is provided to gather and consider community feedback.
Support is provided to negotiate and select appropriate recovery strategies that promote community goals, plans and activities.
Support is provided to identify and develop strategies and links for community action.
Support is provided to regularly review the committee’s strategic approach.
Support is provided with identifying and mobilising existing resources.
Strategies are suggested for accessing additional resources when required.
Resources are acquired using own networks, where appropriate.
Support is provided with developing agreed implementation plans.
Support is provided to enable community based recovery activities.
Self management strategies are employed to ensure own well-being.
Effectiveness of recovery strategies and activities, adequacy of resources and expenditure is monitored against plans.
Variations to implementation plans are suggested to accommodate changed circumstances or to achieve more effective outcomes.
Ownership is promoted by keeping stakeholders fully informed about overall recovery progress, specific activities and any variations in recovery strategies or their implementation.
Aspects of the recovery process, decisions taken and outcomes relevant to own role are documented accurately in accordance with accountability and audit requirements.
Effectiveness of recovery strategies is evaluated and recommendations are made for the conduct of ongoing activities.
An agreed departure plan is developed with sufficient lead time.
Ongoing community capacity is secured by ensuring recovery plans are current, resources are adequate and structures are self sufficient.
Long term sustainability of the community is promoted.
Arrangements for transition to mainstream services and sources of indirect support are clearly communicated to all stakeholders.
All audit and reporting requirements are completed.
Forms
Assessment Cover Sheet
PUAEMR016A - Facilitate community involvement in recovery
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Assessment Record Sheet
PUAEMR016A - Facilitate community involvement in recovery
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